About

Preston Pulse Shop is an online marketplace showcasing products from local artists, makers and independent businesses across Preston, and from further afield which exhibit a strong Preston theme.

We are passionate about supporting the local creative scene and helping small businesses reach a wider audience.

How It Works

Preston Pulse Shop is a marketplace, not a traditional retail shop.

This means:

  • We do not hold or stock any products
  • All items are supplied and dispatched directly by the individual sellers
  • Many products are made to order

When you place an order through our website, your order details are securely passed to the relevant seller, who is responsible for fulfilling and dispatching your item.

Delivery Times

Because many of our products are handmade or made to order, delivery times can vary depending on the seller.

Most orders are dispatched within a few working days, but in some cases it may take longer.

If you have not received your item within 10 working days, please contact us at:

help@prestonpulse.co

and we will look into it for you.

Responsibility

While Preston Pulse facilitates the sale, the individual seller is responsible for:

  • Producing the product
  • Dispatching the order
  • Ensuring the item arrives safely

We work closely with all sellers to ensure a high standard of service, but if any issues arise, we will always do our best to help resolve them.